Shipping

How much is shipping for our suitcases?

We offer free shipping nationwide on all orders!

How long does it take to receive my order?

Delivery times may vary depending on whether your item is in stock and ready to ship or not. Please allow up to 7 days to receive your delivery. Please allow an extra 1 - 2 days during busy periods like Christmas or periods with bad weather as these our out of hands.

Will I get a tracking number?

Once your order has shipped you will receive a tracking ID so that you can track your order each step of the way. Please bare in mind that sometimes it can take an extra day AFTER your order has shipped for you to receive your tracking ID as An Post do not always scan in the package as soon as they get it. Rest assured that your order will be on the way.

Who do you ship your orders with?

We use a mix of different courier services depending on the location and items ordered. All orders will receive a tracking ID once shipped.

What happens if there is an issue with my order?

We want you to be happy with your order so if there are any issues please contact us at sales (at) konoirelnad.ie and we will find a solution asap. We aim to respond to all emails within 24 hours (Monday - Friday only).