FAQs

Frequently Asked Questions – Suitcases Ireland

Welcome to the Suitcases Ireland Mega FAQ Page. Here you’ll find answers to the most common questions about our luggage, delivery, sizing, warranty, airline compatibility and more. As official Irish resellers of the Kono Luggage brand, we’re proud to offer high-quality suitcases with excellent durability, modern design and exceptional value. Kono is one of Europe’s fastest-growing luggage brands, and we’ve seen an extremely high return customer rate because customers consistently praise the quality, smooth wheels, strong zips and lightweight shells.

All orders include free shipping across Ireland, a 1-year Irish warranty, and fast customer support whenever you need help.

🔵 ABOUT KONO LUGGAGE

Who are Kono?

Kono is a well-established European luggage brand known for durable, lightweight and stylish suitcases at an affordable price point. Their designs focus on practicality, smooth rolling wheels, strong ABS and PP bodies, and TSA-approved locks on many models. They are one of the best-rated suitcase brands in their category, with thousands of positive reviews across Europe.

Are you an official Kono reseller in Ireland?

Yes — Suitcases Ireland is an official Irish reseller for Kono. This ensures:

  • Authentic products

  • Full warranty coverage

  • Faster delivery

  • Local after-sales support

Why do customers love Kono suitcases?

Kono consistently scores high on quality thanks to:

  • Lightweight shells

  • Strong reinforced corners

  • Smooth 360° spinner wheels

  • Secure locking systems

  • Practical internal organisation

We also see a high return customer rate, with many buyers coming back to purchase a second or third suitcase after experiencing the quality.

🔵 SHIPPING, RETURNS & WARRANTY

Do you offer free shipping?

Yes — all orders include free shipping across Ireland, North and South. There are no hidden fees or surprise charges at checkout.

How long does delivery take?

Most orders arrive within 1–3 working days. During busy travel seasons such as summer or bank holidays, delivery may take slightly longer.

Do you offer a warranty?

Yes — all suitcases include a 1-year warranty through our Irish customer service team. If your suitcase has any manufacturing defect, we will repair or replace it according to the warranty terms.

What is your returns policy?

We offer hassle-free returns. If your suitcase is unused and in its original condition, you can return it within the returns window for a full refund.

🔵 CABIN SUITCASES & 10KG BAGS FAQ

What size is a cabin suitcase?

A standard cabin suitcase is usually 55 × 40 × 20 cm, which fits the requirements for Ryanair Priority, Aer Lingus, easyJet and most European airlines.

Do your cabin suitcases fit Ryanair?

Yes — our 10kg cabin suitcases are specifically designed to meet the 55 × 40 × 20 cm Ryanair Priority cabin bag size. For the free Ryanair underseat bag, the size is 40 × 20 × 25 cm.

What’s the difference between a cabin bag and a carry-on suitcase?

They usually refer to the same type of luggage — a small suitcase that fits overhead lockers. Airlines use terms like "hand luggage", "carry-on", or "cabin suitcase", but they generally refer to the 10kg overhead bag.

Are Kono cabin suitcases lightweight?

Yes — Kono cabin bags are designed to maximise packing space while staying lightweight, usually between 2–2.7kg depending on the model.

Do cabin suitcases come with TSA locks?

Many Kono cabin models include TSA-approved locks, making them ideal for USA travel. All suitcases feature secure zips and locking systems.

🔵 20KG SUITCASES FAQ

What size is a 20kg suitcase?

20kg suitcases typically fall into the 65–75 cm height range. They are perfect for week-long trips or holidays where you need a larger checked bag.

Do you stock 20kg suitcase options?

Yes — we have a full collection of 20kg suitcases for Ryanair, Aer Lingus and most airlines that allow 20–23kg checked bags.

Is a 20kg suitcase enough for a week-long holiday?

Absolutely. A 20kg suitcase provides plenty of space for a week’s worth of clothing, shoes and essentials.

Are 20kg suitcases durable enough for repeated travel?

Kono 20kg suitcases are built with reinforced corners and strong shells to withstand airport handling.

🔵 23KG / 28-INCH LARGE SUITCASES FAQ

What size is a 23kg suitcase?

Most airlines allow 23kg for checked baggage, typically fitting 28-inch (75–80 cm) suitcases.

Do you have large 28-inch suitcases?

Yes — we stock several 28-inch large suitcases ideal for families, long trips or travellers needing extra packing space.

Is 23kg enough for long-haul travel?

Yes, 23kg is the standard long-haul allowance for flights to the US, Canada, UAE and many international destinations.

Do large suitcases have spinner wheels?

All Kono large suitcases include smooth 360° spinner wheels for easy movement.

🔵 SUITCASE SETS FAQ

What is included in a suitcase set?

A typical set includes:

  • 1 × cabin suitcase

  • 1 × medium 20kg suitcase

  • 1 × large 28-inch suitcase

Are suitcase sets better value?

Yes, suitcase sets offer significant savings compared to buying each case individually. They are ideal for couples, families or frequent travellers.

Do suitcase sets nest inside each other?

Yes — most Kono sets nest inside the largest suitcase for easy storage.

Are suitcase sets available in matching colours?

Absolutely. We stock multiple colour combinations and matching styles.

🔵 AIRLINE COMPATIBILITY FAQ

Do your suitcases fit Ryanair cabin bag rules?

Yes — our cabin suitcases meet the 55 × 40 × 20 cm Priority size, and we also stock underseat bags that fit the free 40 × 20 × 25 cm personal item size.

Are your bags compatible with Aer Lingus?

Aer Lingus allows cabin bags up to 55 × 40 × 24 cm, meaning our 55 × 40 × 20 cm cabin suitcases fit perfectly.

Do your cabin bags fit easyJet?

Yes — easyJet’s standard cabin size is larger (45 × 36 × 20 cm), and their paid option allows 56 × 45 × 25 cm, so our bags fit both.

Are your suitcases suitable for long-haul airlines?

Yes — our 20kg and 28-inch suitcases are ideal for long-haul travel where airlines typically allow 20–23kg of checked luggage.

Do airlines check bag size?

Yes — especially Ryanair, which is known for strict enforcement at the gate. Using bags that match official airline dimensions avoids unexpected charges.